Industries We Serve
PCG builds custom software for industries where software failure is not an inconvenience but a liability. Since 1995, that has meant environmental consulting firms and industrial operators. Healthcare staffing companies and fleet operations as well. Public safety organizations. Not every industry. The ones where the problem is specific enough that nothing off the shelf fits.
What industries does PCG build custom software for?
Over 31 years and 500 applications, PCG has concentrated its work in sectors where operational or compliance requirements outpaced what generic software could deliver. The common thread across every industry below is not the vertical. It is the problem: a process specific enough that the off-the-shelf options either do not fit, cost more than a small firm can justify, or both.
Environmental Consulting and Remediation
Waste manifest tracking and air permit monitoring for firms working under EPA and state DEP compliance deadlines. Remediation milestone documentation and audit trail management built to hold up to regulatory review.
See environmental software workIndustrial Safety and EHS Operations
OSHA compliance tracking, safety training management, incident reporting, and multi-site regulatory deadline management for manufacturers, chemical handlers, and processors with 50 to 500 employees. Thirty years of documented work in this sector.
See industrial safety software workHealthcare Staffing and Credentialing
Physician credentialing platforms and staffing and scheduling systems for multi-site healthcare staffing firms. Payroll management built around the specific compliance requirements of firms where a single credentialing gap carries direct regulatory exposure.
See healthcare portfolio workFleet Management and Fueling Systems
Fleet fueling systems for municipal operators. Fuel consumption tracking and vehicle compliance documentation built into a single platform, with maintenance scheduling included. PCG has been building fueling management systems for government and private fleet operators since the mid-1990s.
See fleet fueling case studyAirport Ground Support Equipment
Ground support equipment management and maintenance tracking for airport operations where equipment failure has direct safety and regulatory consequences. Compliance documentation built to the specific audit requirements of airport operators.
See airport GSE workPublic Safety and Emergency Services
SWAT team management and dispatch support for law enforcement and emergency services. Incident tracking systems where reliability is not optional and a system failure has direct public safety consequences.
See public safety workManufacturing Operations
Custom ERP and operations management for mid-size manufacturers who have outgrown spreadsheets but cannot justify SAP or Oracle. Inventory management and production scheduling built specifically for how a facility actually operates. Quality control built in from the start.
See manufacturing ERP workConstruction Estimating and Management
Construction estimating systems and project management tools for firms where bid accuracy has direct financial consequences. Subcontractor documentation platforms built around the actual estimating process, not a generic project management template.
See construction software workWhy does industry experience matter when buying custom software?
A developer who has never built environmental compliance software does not know what an air permit monitoring workflow actually requires. They can build what you describe. They cannot tell you what you forgot to describe, catch the edge case your current process handles without thinking about it, or recognize when the approach you are proposing will cause problems six months after go-live.
Industry experience in custom software development is not about credentials. It is about pattern recognition built from seeing the same class of problem across multiple clients over multiple years. PCG has built waste manifest tracking systems for more than one environmental firm. The second system was better than the first. The fifth was better than the fourth. That accumulated knowledge is what a developer without the track record cannot offer, regardless of how capable they are technically.
PCG has seen what happens when fleet fueling software does not account for split-billing between cost centers. When physician credentialing platforms do not flag expiring licenses 90 days in advance. When environmental audit trails do not meet the specific format a state DEP reviewer expects to see. Those are not hypothetical failure modes. They are the lessons that went into every system PCG built after the first one in each sector.
Does PCG work with companies outside these industries?
Yes, when the problem fits PCG's technical capabilities and the client's situation is one PCG can serve well. The industries listed above represent the majority of PCG's documented project work, but the underlying technical work spans a wider range. Legacy migration from VB6 and Access. Custom .NET development and database modernization. FireFlight Data System deployments for compliance and operations tracking.
PCG does not take work in every category that calls. Government and municipal clients and nonprofits are permanent exclusions based on documented experience. Food service is excluded as well. Pharmaceutical and legal software fall outside PCG's documented expertise. Accounting software is the same. The industries listed above are the ones where PCG's 31-year track record is deep enough to matter to the client.1
- Government and municipal clients: procurement timelines and policy exposure make these engagements structurally difficult
- Nonprofits: documented as PCG's worst client experience over 31 years
- Food service and pharmaceutical: regulatory and liability complexity outside PCG's documented expertise
- Legal and accounting software: highly specialized compliance environments with embedded incumbent vendors
What does PCG actually build for these industries in 2026?
The platform underlying most new PCG deployments is FireFlight Data System, a proprietary modular platform built on .NET Core 8, C#, SQL Server, and ASP.NET Core Razor Pages. It is hosted by PCG, which means clients do not manage their own servers, and it includes AI-powered natural language reporting that lets compliance officers query their own live data in plain English without waiting for IT to run a report.
For industries with legacy systems that predate modern platforms, PCG handles the migration. A 20-year-old VB6 application running a fleet fueling operation can be rebuilt on FireFlight or on a fully custom .NET application, with the existing data migrated and the business logic preserved. The technology stack is current. The institutional knowledge of what these industries need is not something that can be replicated by starting from scratch.
PCG has also built systems for ExxonMobil and AXA Financial at the enterprise level. The same principals who built those systems work on the 30-person environmental consulting firm engagement. Client size changes the scope. It does not change who is doing the work.2
Does your industry have a problem PCG has solved before?
Start with a $2,500 diagnostic engagement. PCG will tell you directly whether the work fits and what it would take.
Talk to PCGFrequently asked questions
Does PCG only work with large companies in these industries?
My company is in one of these industries but our specific problem is unusual. Can PCG still help?
We are an environmental consulting firm currently using spreadsheets to track compliance. Is that a situation PCG handles?
How long has PCG been building software for industrial safety operations?
Does PCG build software for industries not listed on this page?
What is FireFlight Data System and which industries use it?
Our industry requires specific regulatory report formats. Can PCG build software that generates those reports correctly?
Can PCG migrate our existing industry-specific software to a modern platform?
Allison Woolbert, CEO and Senior Systems Architect, Phoenix Consultants Group
"The industries we work in are ones where the software either does the job correctly or it causes a problem that costs real money. Environmental compliance, industrial safety, healthcare credentialing. There is no gray area between a working system and a broken one in those sectors. That is exactly the kind of work PCG has been doing since 1995."
Allison's experience in software development goes back to the early 1980s, predating PCG's founding in 1995. She spent years as a U.S. Air Force data analyst before building custom software for Fortune 500 corporations and mid-size firms across the industries listed on this page.
Her work includes enterprise intelligence systems for ExxonMobil and AXA Financial, environments where a 24-hour reporting lag carries direct revenue consequences. FireFlight Data System is the product of everything she learned: a purpose-built engine designed to eliminate the structural failures she encountered and fixed throughout her career.
PCG founded 1995. phxconsultants.com | fireflightdata.com
1 PCG client history data, 1995 to 2026. Industry exclusions reflect documented project outcomes and structural characteristics of procurement and engagement in those sectors.
2 PCG project records. ExxonMobil and AXA Financial engagements were enterprise intelligence and data management systems. Client names used with documented permission.
Phoenix Consultants Group | phxconsultants.com | Founded 1995. Page last updated April 2026.