Know what is late before your customer does

For plant teams whose work orders, inventory, and job costs still live across spreadsheets, whiteboards, and email. FireFlight pulls that work onto one operating record.

Building operational software since 1995
Configured around the way your plant runs
Hosted and maintained by PCG

Request access to the FireFlight demo

What is FireFlight?

FireFlight is plant operations software built by Phoenix Consultants Group. It connects work orders, inventory, projects, and equipment on one record, so your team can see what is running, what is late, and what is in stock without checking five places.

The hard way

Your operation outgrew spreadsheets a long time ago

Orders ship late

An order stalls and nobody sees it until a customer is on the phone asking where it is.

Stock runs out

A part runs short because the count was three days old and lived in a sheet nobody updated.

Jobs lose margin

Costs are scattered across files, so a job loses money before anyone can see the numbers.

The connected way

One system that runs the floor, not ten that track it

Put the work on one record so orders, inventory, jobs, and equipment stay connected on a single database.
See order status as it changes so what is in progress, waiting, or behind is visible before it becomes a problem.
Keep inventory counts current so reorder points and shortages show up while there is still time to act.
Track job costs against the work so margin is something you watch, not something you find out later.

Ask your operation

Simple questions, answers from your live data

When you need something specific, you do not build a report or export to a spreadsheet. You ask FireFlight in plain English and it returns the matching records, ready to export if you need them. It is built into every deployment.

FireFlight plain-English query returning a reorder list with reorder levels and quantities — Ask what you need to reorder this week, with levels and quantities.

FireFlight plain-English query returning inventory with no recent movement — Ask for inventory that has not moved in 30 days.

Work orders

See every order and where it stands

Work orders live in one view, from the moment they open to the moment they ship. You see what is in progress, what is waiting on parts, and what is behind, without asking three people or checking a whiteboard.

FireFlight Work Orders view showing order status, equipment, due dates, and work type — Every order with its status, equipment, due date, and work type.

Projects

Track every job from quote to close

Each project holds its own work, parts, and costs in one place, so you know what stage a job is in and what it is running you. Field service jobs and full retrofits sit side by side, each with its own record.

FireFlight Projects list showing active field service and retrofit jobs by client — Active jobs in one list, field service and large installs together.

Equipment and maintenance

Stay ahead of every machine on the floor

Every asset has a record: what it is, where it sits, and what is due next. Preventive maintenance runs on a schedule the system tracks for you, so a missed service shows up before a breakdown does.

FireFlight Assets view listing plant equipment, status, and site — Every machine tracked with status, site, and service history.

FireFlight Equipment PM Schedule showing upcoming and completed preventive maintenance — Preventive maintenance scheduled and flagged before it is due.

Best fit

Built for plants that run the work, not just track it

FireFlight is built for operations that make or assemble things and need one clear view of orders, inventory, and jobs, instead of records scattered across separate tools.

Machining and fabricationShops running work orders across machines, parts, and jobs that need one live view.

Contract manufacturingPlants juggling multiple customers, builds, and due dates at the same time.

Metal and plasticsOperations tracking materials, inventory, and finished goods through production.

Coating and finishingFacilities managing equipment, maintenance, and throughput across stations.

Assembly and build-to-orderTeams tying parts, labor, and cost back to each job and customer.

Multi-site operationsPlants that need order, inventory, and equipment status visible across locations.

Why PCG

Operational software is what PCG has built since 1995

FireFlight is configured around your workflow so your team is not forced into a rigid off-the-shelf product.
PCG hosts and maintains the platform so your team can focus on the work instead of servers, updates, and infrastructure.
Your data stays yours and can be exported, reported, and used across your operation.
Support is direct so you can talk to people who understand the system and the work behind it.

Questions

Common questions about FireFlight

Do we have to change how our plant works to use it?+

No. FireFlight is custom software, so the modules are set up around the way your plant already runs. You keep your process and the system fits to it.

How is this different from a spreadsheet?+

A spreadsheet tracks what already happened. FireFlight runs the work as it happens, with every order, part, and job reading from the same live data, so nothing falls out of sync between shifts or sites.

Can teams ask questions in plain English?+

Yes. You can ask FireFlight in plain English, such as what you need to reorder this week or which orders are behind, and get the answer from your live data without building a report. This is included in every deployment.

Who owns the data, and who runs the platform?+

Your data is yours, and you can export it at any time. PCG builds, hosts, and maintains FireFlight as a service, so your team never has to manage servers or updates.

How is this different from off-the-shelf operations software?+

FireFlight is configured around your workflow instead of forcing your team into a fixed product. PCG has built operational and field-data systems since 1995.

What does getting started look like?+

You request access to the demo and walk through the system with your own operation in mind. There is no commitment beyond that.