Custom software often gets approved on a mix of frustration and hope. Leaders are tired of workarounds and manual processes, they believe there must be a better way, and they decide to invest. A year later, everyone feels busier and somewhat better organized but when the CFO asks, “What exactly did we get for that […]
Most leaders don’t wake up saying, “We need workflow automation.” They wake up to emails about missed handoffs, frustrated customers, rising overtime, and teams who feel like they’re always catching up. At some point, the problem stops being “people need to work harder” and becomes “our processes and tools are holding us back.” That’s where […]
Every growing business hits this moment: revenue is up, headcount is up, but no one trusts the numbers. Sales has one version of the truth, operations has another, finance has a third, and the CEO is stuck triangulating between spreadsheets, shared drives, and half-updated apps. What used to be “good enough” data becomes a drag […]
When businesses hit a growth point, the tools that once worked smoothly often start to break down. Spreadsheets crash, processes get duplicated, and software meant for “everyone” just doesn’t cut it anymore. That’s when leaders face the big question: Should you invest in off-the-shelf software or build a custom solution? The answer isn’t the same […]