Digital Transformation and Operations Operations & Process Improvement Project Management Software Projects

“We’ll Fix It After Go-Live” and Other Expensive Myths About Software Projects

There’s a moment in many troubled software projects when someone finally says it:“Let’s just get it live. We’ll fix it later.”Sometimes it’s said in a meeting. Sometimes on a rushed call. Sometimes no one says it out loud, but everyone is thinking it. People are tired of debating edge cases and strange workflows, so they […]

Data Management Digital Transformation and Operations IT & Infrastructure Operational Risk

The Day Microsoft Access Crashed: How a “Small” Database Became a Single Point of Failure

It started with something small. Someone in operations couldn’t open a file.“It says it’s already in use. Is anyone else in it?”A few minutes later, another message came through.“Now it’s frozen. I’m going to force close it.”Then the real problem appeared.“The file you are trying to open is corrupt and cannot be repaired.”What was supposed […]

Business Technology Digital Transformation and Operations Process Strategy and Optimization Selection of Technology Providers

Beyond the Code: How to Choose a Software Partner That Truly Understands Your Business Operations

Ask most vendors what makes them different, and you’ll hear some version of the same answer: the latest tech stack, a sharp team, an agile process. All of that matters, but if your world is defined by complex operations multiple locations, strict regulations, mission-critical workflows there’s a more important question to ask: “Do you actually […]